About Fiala
Your experts from the field.

The full-service provider for forwarders, logisticians and transport companies in all liability and insurance matters.

From the industry for the industry

The insurance office Dr. Ignaz Fiala GmbH is the complete service provider for forwarders, logisticians and transport companies in all liability and insurance matters. We are also the competence center for their supervising insurance consultants and brokers.

We know what we are talking about. SVS, LVS, RVS, CMR and SUB are not just letters for us. Years of experience and extensive industry knowledge make us your partner.

Experts with trustworthiness

Our insurance office offers only products for forwarding, logistics and transport. As a specialist in your field, we will support you in any matter and are also your contact for complex liability and insurance issues. At Fiala, you enjoy trustworthiness and expertise. We guarantee constant and personal customer support. Over 2,000 customers speak for us.


Decades of experience in the industry


The specialist for transport and forwarding liability insurances

Practice Know-How

Experts from the field

Well connected

Worldwide network


Personal, consistent customer support


Simple and fast processing

Get to know us

Our team of experienced experts is the key to our success. Each member brings unique knowledge and experience to best support and secure our clients. We are your trustworthy and reliable insurance partner!

Andreas E. Hofer MSc

Managing Director

Marion Wrba

Contracts Department

Karin Pozarek

Contracts Department

Anton Egerer


Mag. Eveline Grill

Claims Department

Mag. Doris Benn-Ibler

Claims Department

Barbara Mündler


Annabell Pamminger

Claims processing

Our company history

In 1947, Dr. Ignaz Fiala founded the insurance office named after him. He recognized the need for a separate insurance for forwarding and transport companies. The forwarding insurance certificate (SVS) still serves as proof of insurance coverage during the organization of the transport.

Major Austrian insurance companies have joined forces to form the SVS insurance pool. Dr. Ignaz Fiala was entrusted by this community with central contract administration and claims processing and has since made a name for himself in the industry.

In the following years, the forwarding industry developed dynamically and brought new requirements. Carrier liability insurance (long-distance freight insurance, later also called CMR insurance) became increasingly important.

For two generations, the successful insurance office was owned by the family. In 2013, it was sold to three of the pool insurers involved (Allianz Elementar Versicherungs-AG, Wiener Städtische Allgemeine Versicherungs-AG and UNIQA Sachversicherungs-AG). The company name was retained.

In 2019, the ownership circumstances changed. In the new split, 49% is attributable to Wiener Städtische Allgemeine Versicherungs-AG, 49% to UNIQA Versicherungen AG and 2% to Fiala Management.
In addition to the three owners, Helvetia Schweizerische Versicherungsgesellschaft and Grazer Wechselseitige Versicherungs-AG are also involved as risk carriers and insurers, respectively.

For you as the policyholder, this ensures sufficient security in the event of a claim.

Let's get to

Contact us for a free consultation and learn more about our specialized individual solutions for your industry.