Privacy policy

Privacy policy
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provision (DSGVO).

General data protection information for the use of the website

By using our website, you agree to the collection, processing and use of data as described below.

Our website can generally be visited without registration. In the process, data such as pages called up or the name of the file called up, the IP address of your device, date and time are stored on the server for statistical purposes, without this data being directly related to your person.

Personal data, in particular name, address or e-mail address within the scope of the transmission of a form will only be used for the specified purpose and stored securely.

Data protection information for the applicant/policyholder/intermediary

It is hereby assured that Dr. Ignaz Fiala GmbH will use the stored, personal data (e.g. name, address, e-mail address, trade data, professional status, etc.)
exclusively for the processing of business transactions, for contract management and for its own marketing purposes and will not be passed on to third parties. Excluded from this are and vicarious agents who require personal data for the proper processing of business personal data for the proper handling of business. In these cases, however, the scope of the the scope of the transmitted data is limited to the minimum necessary. The address of the respective data recipient will be provided upon request.

The data provided by you is required for the performance of the contract or for the implementation of pre-contractual measures.

The applicant/policyholder/intermediary has the right at any time to obtain information about or correct of his stored data, whereby he must prove his identity beyond doubt.

Reference is made to statutory retention obligations, e.g. for all accounting documents and records (accounts, receipts, business papers, etc.).

Contact person: Ms. Wrba, Tel. 01/5336817-DW11, e-mail: mwrba@fiala.at

Reference is made to the data protection notices of the insurance companies involved:

UNIQA Österreich Versicherungen AG., 1020 Vienna
Wiener Städtische Allgemeine Versicherung AG., 1010 Vienna

Data protection at a glance General information

‍The following notices provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.Data collection on our website

‍Who is responsible for data collection on this website?

‍Data processing on this website is carried out by the website operator. You can find his contact details in the imprint of this website.

‍How do we collect your data?

‍Your data is collected on the one hand by you providing it to us. Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

‍What do we use your data for?

‍Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

‍You have the right to obtain information free of charge at any time about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

‍Analysis tools and third-party tools

‍When you visit our website, your surfing behavior may be statistically analyzed. This is done primarily with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. For details, please refer to our privacy policy under the heading “Third-party modules and analysis tools”.You can object to this analysis. We will inform you about the objection options in this privacy policy.

‍General notes and mandatory information

‍Data protectionThe operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.We point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

The responsible party for data processing on this website is:

Dr. Ignaz Fiala Ltd.
Wurmbstrasse 42/2nd floor
1120 Vienna
Austria
Phone: +43 (0) 1 / 533 68 17
E-mail: office@fiala.at

‍Responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses or similar).

‍Revocation of your consent to data processing

‍Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

‍Right of complaint with the competent supervisory authority

‍In the event of violations of data protection law, the data subject has a right of appeal to the competent supervisory authority. The competent supervisory authority in matters of data protection law is the State Data Protection Commissioner of the federal state in which our company is based.

‍Right to data portability

‍You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS encryption

‍This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

‍Information, blocking, deletion

‍You have the right, within the framework of the applicable legal provisions, to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, the right to correct, block or delete this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

‍Contradiction against advertising e-mails

‍The use of contact data published within the framework of the imprint obligation to send advertising and information material not expressly requested is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Data collection on our website

‍Cookies

Cookies are small text modules that a website stores on the visitor’s device. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows websites and servers that have been visited to distinguish the individual’s browser from other Internet browsers that contain other cookies. A particular Web browser can be recognised and identified by the unique cookie ID.

The use of cookies enables FIALA to provide users of this website with more user-friendly services that would not be possible without setting cookies. By means of a cookie, the information and offers on our website can be optimised for the user.

A distinction is made between two categories of cookies:

• absolutely necessary cookies to ensure basic functions of the website
• targeted cookies to improve the user experience

‍Server log files

‍The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.These are:browser type and browser version
Operating system used
referrer URL
Host name of the accessing computer
Time of the server request
IP address
This data is not merged with other data sources.The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

‍Contact form

‍If you send us inquiries via the contact form, your data from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.The data entered by you in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after processing your request has been completed). Mandatory legal provisions – in particular retention periods – remain unaffected.Comment function on this website
For the comment function on this site, in addition to your comment, information on the time of creation of the comment, your e-mail address and, if you do not post anonymously, the username you have chosen will be stored.

‍Storage of the IP address

‍Our comment function stores the IP addresses of users who post comments. Since we do not check comments on our site before they are activated, we need this data to be able to take action against the author in the event of legal violations such as insults or propaganda.

‍Legal basis

‍The storage of comments is based on your consent (Art. 6 para. 1 lit. a DSGVO). You may revoke any consent you have given at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations already carried out remains unaffected by the revocation.

Analysis tools and advertising

‍Google Analytics
‍
This website uses functions of the web analytics service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.The storage of Google Analytics cookies is based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising.IP anonymizationWe have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.Browser PluginYou may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.Widerspruch against data collectionYou can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that will prevent the collection of your data during future visits to this website: Deactivate Google Analytics.For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.AuftragsdatenverarbeitungWir have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.Demographic characteristics with Google AnalyticsThis website uses the “demographic characteristics” function of Google Analytics. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item “Objection to data collection”.

Google Analytics Remarketing
‍
Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.This function makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one end device (e.g. cell phone) can also be displayed on another of your end devices (e.g. tablet or PC).If you have given corresponding consent, Google will link your web and app browsing history with your Google account for this purpose. In this way, the same personalized advertising messages can be served on each end device on which you log in with your Google account.To support this function, Google Analytics collects Google-authenticated IDs of users, which are temporarily linked to our Google Analytics data in order to define and create target groups for cross-device ad advertising.You can permanently object to cross-device remarketing/targeting by deactivating personalized advertising in your Google account; follow this link: https://www.google.com/settings/ads/onweb/. The aggregation of the collected data in your Google account is based solely on your consent, which you can give or revoke at Google (Art. 6 para. 1 lit. a DSGVO). In the case of data collection processes that are not merged in your Google Account (e.g. because you do not have a Google Account or have objected to the merger), the collection of data is based on Art. 6 (1) lit. f DSGVO. The legitimate interest arises from the fact that the website operator has an interest in the anonymized analysis of website visitors for advertising purposes.Further information and the privacy policy can be found in Google’s privacy policy at: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).As part of Google AdWords, we use the so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user’s computer. These cookies lose their validity after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across AdWords customers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in to conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that personally identifies users. If you do not wish to participate in the tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.The storage of “conversion cookies” is based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising.More information on Google AdWords and Google conversion tracking can be found in Google’s privacy policy: https://www.google.de/policies/privacy/. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be limited.

Google reCAPTCHA
‍
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).reCAPTCHA is intended to verify whether the data input on our websites (e.g. in a contact form) is made by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.Data processing is based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM.For more information about Google reCAPTCHA and Google’s privacy policy, please see the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

‍Plugins and tools

‍YouTube
‍
Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited1n.If you are logged into your YouTube account, you enable YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO.For more information on the handling of user data, please refer to YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.

‍Information for webinar participants

‍Each webinar participant who takes part in a webinar and accepts the privacy policy agrees to the following information: I certify that I am at least 16 years old or older. I have read and accept all EULA, Terms and Conditions, Usage Policies and/or Data Processing Addenda provided to me in connection with the Software, Products and/or Services. I have been fully informed and consent to the collection and use of my personal data for any purpose related to the Software, Products and / or Services. I understand that certain data, including personal data, may need to be collected or processed in order for you to provide products or services that I have requested or for which you have agreed to provide. I understand that in some cases cookies or similar may need to be used to provide those products or services.I understand that I have the right to request annual access to any personal information you have received or collected about me. You have agreed to provide me with a record of my personal information in a readable format. I also understand that I can withdraw my consent and that I have the right to be forgotten. If I withdraw my consent, you will stop collecting or processing my personal data. I understand that if you withdraw my consent, you may not be able to provide you with contracted products or services, and I cannot hold you responsible for this. Likewise, if I properly request to be forgotten, you will delete or make inaccessible the data you have for me. I also understand that if I have a disagreement regarding my personal information, I may contact someone who is responsible for handling data-related concerns. If we cannot resolve an issue, provide an independent service to mediate a resolution. If I have questions about my rights or privacy, I can contact the email address provided.